Your Right to Delete Your Data
At Baranguys, we respect your privacy and your right to control your personal information. You can request the deletion of your account and all associated data at any time. This page explains how to delete your data and what happens when you do.
⚠️ Important Notice
Deleting your account is permanent and cannot be undone. Once deleted:
- You will lose access to your account immediately
- All your posts, messages, and interactions will be removed
- Your profile will no longer be visible to other users
- Any pending transactions will be cancelled
- You cannot recover your account or data after deletion
How to Delete Your Data
Method 1: Delete from Within the App (Recommended)
- Open the Baranguys app
- Go to your Profile screen
- Tap on Settings (gear icon)
- Scroll down and select "Delete Account"
- Follow the on-screen instructions to confirm deletion
This is the fastest way to delete your account.
Method 2: Email Request
Send an email to our Data Protection team with the following information:
- Email subject: "Data Deletion Request"
- Your registered email address
- Your full name as it appears in the app
- The approximate date you created your account
Send Deletion Request
What Data Will Be Deleted?
When you request account deletion, we will remove:
- Profile Information: Name, email, phone number, profile photo
- Location Data: Your barangay association and location history
- Content: All posts, comments, marketplace listings, and messages
- Interactions: Likes, saves, follows, and community connections
- Payment Information: Stored payment methods and transaction history
- Device Information: Device IDs and app usage data
- Facebook Data: If you logged in with Facebook, we'll disconnect and remove all Facebook-related data
Data Retention and Timeline
Deletion Timeline
- Immediate: Your account is deactivated and hidden from other users
- Within 24 hours: Most personal data is deleted from our active systems
- Within 30 days: All data is permanently deleted from our servers
- Up to 90 days: Backups containing your data are purged
Exceptions
We may retain certain information for legal compliance:
- Transaction records required for financial reporting
- Data related to legal disputes or investigations
- Information necessary to prevent fraud or abuse
This retained data is anonymized and cannot be linked back to you.
Alternative Options
Before deleting your account, you might consider:
- Deactivating your account: Temporarily hide your profile while keeping your data
- Adjusting privacy settings: Control who can see your information
- Downloading your data: Request a copy of all your data before deletion
Your Privacy Rights
In addition to data deletion, you have the right to:
- Access your personal data
- Correct inaccurate information
- Export your data in a portable format
- Object to certain data processing
- Lodge a complaint with data protection authorities
For more information about how we handle your data, please read our Privacy Policy.